You can choose your preferred shipping method on the Shipping Information page during the checkout process. Our two available shipping methods are:
At DrGrab, dispatch time is the time required for procuring, packing and handing over to our logistic partner.
As a business that is committed to providing great customer service, we cooperate with Australia Post to deliver your products. Simply Order from DrGrab and get them at your doorstep.
At DrGrab, shipping insurance is provided by DrGrab in association with the world’s leading insurance company PICC. You are fully protected against any loss caused due to lost in transit or damage in transit.
At DrGrab, Products are shipped from China. In some cases, shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance which are beyond control of DrGrab.com, must be fulfilled by the recipient.
At DrGrab, we offer you multiple payment methods. you can rest assured that DrGrab’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
We accept the following payment methods:
The PayPal site is highly secure. It uses industry-leading technology (such as SSL) to keep your information safe.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
In case if your payment is declined by your bank, credit card issuer, or our website, DrGrab will not be entitled to fulfil your order.